
""The foundation is the kitchen in the back of the restaurant where you prepare and source - it's the raw data," he explains. "The data warehouse is where you cook the data, make a meal, make it consumable and do something useful with it. But even if you do that, it's not useful unless it's served to you - that's the job of the analyst.""
""Restaurants with three Michelin stars represent the pinnacle of fine dining. In the UK, The Fat Duck by Heston Blumenthal, Alain Ducasse at The Dorchester, Core by Clare Smyth and The Waterside Inn in Bray are among the establishments in that illustrious bracket. And next up: the wellness products and services retailer, Holland & Barrett. Not for its dining experience, of course. But as a metaphor for how the company's technology team is run.""
""It's that "front of house" analyst area where the CDO says he has focused most of his time in 2025, recruiting new faces and bringing the data strategy to life at Holland & Barrett. It marks an important stage on the digital transformation journey the retailer has been on for the past six years, the last four of which with Radichkov at the helm.""
Holland & Barrett's data organisation uses a three‑Michelin‑star restaurant metaphor to describe data flow and roles. Raw data is likened to the kitchen where sourcing and preparation occur. The data warehouse functions as the kitchen where data is cooked, made consumable and turned into useful outputs. Analysts act as front‑of‑house staff who serve those outputs to stakeholders. The CDO focused on recruiting analysts in 2025 to operationalise the data strategy. The central data and analytics organisation supports a business-wide drive to become more data-driven, split across data foundations, AI and analytics, and a data science team.
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