The study highlighted the stark decline in perception of degree value once learners stopped attending college, with 84% initially seeing a degree as essential, dropping to 34% later.
Jim Fong emphasized the disconnect between those with some college but no degree and educational institutions, stating a need to reset interactions to meet current learner needs.
Financial barriers were identified as significant obstacles preventing learners from re-enrolling in college, highlighting the need for more affordable options in education.
Only 42% of former students rated colleges and universities as trustworthy, indicating a significant challenge for institutions striving to win back these learners.
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