Greater Anglia has received the prestigious Train Operator of the Year award at the Rail Business Awards 2025, marking its third win in six years. The company has excelled in punctuality, reaching an impressive annual performance rate of 94.1 percent since April 2023. Judges praised Greater Anglia for delivering reliable service and acknowledged its successful partnership with Network Rail. Additionally, the operator won the Marketing and Communications Excellence award for its Stansted Express advertising campaign and other accolades, showcasing a strong commitment to both performance and customer service.
The judges said: "Greater Anglia has consistently delivered a robust and reliable service for its users over the past year. While the judges felt the operator had been dealt a strong hand thanks to recent investment in an all-new fleet, the company has played it well, reflected in its partnership with Network Rail that has delivered industry-leading punctuality."
Martin Beable, managing director of Greater Anglia, added: "Everyone at Greater Anglia is very proud to have won the Train Operator of the Year award for the third time in six years. Right across our company, colleagues are passionate about doing their best for the customers and communities we serve."
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