Genasys provided emergency alert software to California counties, including a quick rollout to L.A. County. After just three weeks of implementation, the system was tested by severe wildfires, leading to false evacuation alerts. This raised critical concerns about the adequacy of training and debugging prior to its deployment. The casualty in Altadena underscored the delays and confusion over alerts, particularly given that only one staff member managed the notifications during a crisis. The unfolding events highlighted potential flaws both in the software and in official preparedness.
"The quick turnaround raises questions about how much time county officials allotted to debugging the software and training employees on the new technology."
"The faulty evacuation order that buzzed on cellphones across L.A. County on Jan. 9, rattling already frayed nerves, was due to an error in version two, the newer iteration of the Genasys software."
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