Take This Radical Approach to Customer Retention to Boost Employee Morale - And Your Profit | Entrepreneur
Briefly

At a time when companies focus on customer loyalty, the link between customer satisfaction and employee engagement is often overlooked. Losing customers directly impacts employee morale, showcasing the profound connection between the two.
Establishing a customer-centric approach benefits employees and customers, enhancing growth opportunities. Making customer success a priority for all employees, across departments, drives purpose, impact, and loyalty.
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