Research indicates that AI chatbots, particularly large language models (LLMs), can effectively answer complex medical questions regarding treatment and care after diagnosis. A study evaluated the performance of a chatbot in clinical decision-making and found it surpassed doctors relying solely on internet searches. However, physicians equipped with their own LLM performed comparably to chatbots. This suggests a synergistic approach where human expertise and AI capabilities are combined could yield superior outcomes, prompting a reconsideration of the optimal use of AI in healthcare.
For years I've said that, when combined, human plus computer is going to do better than either one by itself.
This study challenges us to think about that more critically and ask ourselves, 'What is a computer good at? What is a human good at?'
The research found that chatbots outperformed doctors who relied only on internet searches and medical references in answering nuanced clinical questions.
Chen and Goh's team demonstrated that, when supported by their own LLM, doctors could keep pace with the chatbot's performance.
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