Heavy AI use at work has a surprising relationship to burnout, new study finds
Briefly

The adoption of AI tools has improved productivity among employees, yet recent research indicates a detrimental effect on mental health. A survey of 2,500 workers revealed that heavy users of AI experience 88% more burnout and are twice as likely to leave their jobs, unlike freelancers who benefit without significant psychological drawbacks. Moreover, 90% of participants see AI as a colleague rather than a mere tool, with shifts in workplace civility and trust dynamics emerging. Increased productivity through AI correlates with diminished psychological safety, affecting workplace connection and job satisfaction.
The most devoted users of AI tools are 88% more likely to experience burnout and twice as likely to quit compared to less frequent users.
88% of freelancers said their use of AI has positively impacted their careers, without the psychological downsides reported by full-time employees.
90% of respondents view AI more as a coworker than merely a tool, indicating a shift in interpersonal workplace dynamics.
Workers achieving the greatest productivity with AI have lost a sense of psychological safety and team connection, fueling burnout and intentions to leave.
Read at ZDNET
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