The article highlights a leadership mistake made during a high-stress event, emphasizing the importance of honoring employee emotions instead of dismissing concerns with phrases like "It is what it is." This response, common in government workplaces, downplays real emotional responses and accountability. Managers should actively engage with their teams, especially during challenging times, and provide support rather than merely referring employees to wellness programs. Recognizing and validating employee feelings is crucial for fostering a productive and supportive work environment.
"It is what it is" isn't wise management; it risks gaslighting.
Good managers don't just share bad news, they use words and deeds to meet emotional needs.
Collection
[
|
...
]