Max Levchin, CEO of Affirm, stressed the significance of empathy during layoffs in a recent podcast. He emphasized the importance of being present with employees facing termination, noting that his earlier experiences taught him the value of direct support. According to Levchin, maintaining a strong company culture can mitigate the negative impact of layoffs, as employees are more likely to understand the necessity of difficult decisions when they believe in the organization’s values and care.
If the culture of the company is great, the blow is much softer. People understand that you tried with every possible strategic or tactical idea to not have to go through this.
You can play this from the comfort of your office - or in the middle of the floor that's crying. Go be with the people. You'll feel better in the end and they'll feel better in the end.
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