Are Insecure Consumers Crashing Your E-commerce Revenue?
Briefly

Marketers face a paradox of choice: overwhelming options can paralyze consumers, leading to inaction. A simpler approach can boost confidence and drive purchases.
The study from Rutgers University reveals that when participants felt uncertain about their learning accuracy, they were more inclined to pay for feedback, illustrating that uncertainty can drive a desire for assurance before making choices.
Complex product lines may be hurting brands. Instead of facilitating quicker buying decisions, excessive options instigate confusion, making consumers hesitant to make purchases.
Corrective feedback enhances performance by boosting consumer confidence. In e-commerce, the saturation of choices can destroy confidence, preventing buyers from making decisions.
Read at Inc
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