"When searching for a local restaurant, you might have a specific aspect in mind that matters most to you - be it the vibe of the space, how long it takes to get a table, or the quality of the food," said Yelp's Chief Product Officer Craig Saldanha in the announcement blog. "Even when a review doesn't explicitly mention one of the topics, the LLM understands the context in the review to identify and surface the relevant topic and sentiment."
Yelp's new AI-powered 'Review Insights' feature aggregates sentiment scores to provide a quick overview of topics like food quality, service, ambiance, and wait times, enhancing the user review experience.
The feature will be available on iOS for restaurant, food, and nightlife businesses, indicating a strategic focus on enhancing customer engagement and review functionality within Yelp's platform.
The iOS app now includes a trending drop-down in the home feed search bar, highlighting the most popular terms other local users are searching for, improving user navigation and experience.
Collection
[
|
...
]