Data Dumps: NYPD Earns an 'F' From Public on Poor 311 Response - Streetsblog New York City
Briefly

A recent analysis highlights the NYPD's poor performance in addressing non-emergency service requests via 311, with only 23% of residents satisfied last year, dropping to 20% recently. Data visualizer Jehiah Czebotar created a dashboard from his dissatisfaction with NYPD responses to illegal parking. The findings echo previous reports, showing that only 14% of citizens are satisfied with the NYPD's handling of illegal parking, and complaints about chronic speeding and red-light running receive similar low satisfaction rates. The NYPD only sees a slightly better response rate when asked about illegally parked vehicles blocking cars.
Over the last three months, the satisfaction drops to 20 percent, the data show.
Dissatisfaction with the NYPD response to illegal parking is at 86 percent, confirming long-reported issues.
Read at Streetsblog
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