One month into Mayor Adams' administration, he introduced a Subway Safety Plan aimed at improving order in the transit system. However, a Streetsblog investigation has revealed that response times to calls at the Coney Island-Stillwell Avenue station have been alarmingly brief, with two-thirds of requests closed out in an average of just 13 seconds. This inefficiency raises concerns about the plan’s implementation, particularly regarding officers’ ability to manage rider safety effectively. While some calls take longer to resolve, the overall response approach appears insufficient to address serious incidents in the subway system, undermining the original goals of the initiative.
The NYPD transit chief stated that the rapid call closure times stem from officers filing reports quickly after interactions, creating an illusion of efficiency in response.
Investigations reveal that two-thirds of calls from Coney Island-Stillwell Avenue were closed in an average of 13 seconds, raising concerns about the efficacy of subway safety measures.
The Subway Safety Plan intended to instill confidence, yet three years in, crucial safety measures, such as addressing the requirement for end-of-line passenger management, remain inadequately implemented.
Calls that remained open for more than a minute showed that, on average, an adequate response could have occurred, suggesting that current handling is insufficient and reactive.
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