"I just love people that pick their lane, they love it, and they don't want to do anything else. They want to be the best dishwasher they can, and so I want to thank and reward loyalty, longevity, [and] the contributions that they make to the company."
"I tried to minimize the [CEO] title as best I can when I'm interacting with people. I eat lunch in the break room with everybody, which always, for whatever reason, blows new employees away—that I just sit down next to them and bring my lunch and have lunch with them."
"Our job is to create an environment where our employees are happy and feel appreciated and they take care of the rest. And they do it better than anyone."
Chris Tomasso, CEO of First Watch, writes handwritten notes to employees celebrating major milestones, emphasizing the importance of appreciation in the workplace. He believes these gestures foster loyalty and connection among staff. Tomasso's approach stems from a memorable thank-you note he received early in his career, which inspired him to prioritize personal interactions. He often shares meals with employees to break down barriers and create a positive work environment, reinforcing the idea that happy employees lead to better performance.
Read at Fortune
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