Gossip in workplace settings can have positive effects when it conveys neutral or favorable information. Research shows that employees who share such gossip feel informed and possess social power, leading to reduced turnover. For instance, a study involving nurses indicated that those who engaged in positive gossip were perceived as knowledgeable, making them less likely to leave their organization. Conversely, negative gossip did not encourage similar benefits and could harm the workplace environment. Overall, the nature of gossip plays a crucial role in shaping organizational culture and employee morale.
"When you positively gossip about your workplace, that tends to make people associate you with 'expert power perceptions'-that you have some expertise-and that makes you less likely to quit."
"Interestingly, we didn't find any of those effects for negative workplace gossip, which is probably the kind that people engage in more of."
Collection
[
|
...
]