David Nilssen, CEO of Doxa Talent, emphasizes the importance of connection in remote work over reliance on technology. Unlike many companies that focus on digital tools, his strategy involves initiating meetings with personal questions to foster relationships among team members. This approach builds trust and effectively enhances the use of collaboration tools. With a workforce spanning five countries, he finds that prioritizing connection transforms distributed workers into a cohesive, high-performing team.
Every time I talk to business leaders about remote work, the conversation immediately jumps to tools -which video platform, what project management software, and which chat app. As someone who runs a company with more than 800 team members across five countries-the Philippines, Vietnam, Colombia, Kenya, and the United States-what actually works is connection.
You can invest in every premium remote-work tool on the market and still struggle to build an effective team. The reason is because you're missing the human element that turns a group of distributed workers into a high-performing team.
We've found that when you prioritize connection over tools, everything else falls into place, including how effectively those tools are actually used.
Every meeting starts not with screen sharing or status updates, but with a simple question that has nothing to do with work. It might be about childhood memories or future dreams-something that makes people pause, think, and share.
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