#difficult-conversations

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fromwww.psychologytoday.com
14 hours ago

How to Have Better Holiday Conversations

I use a simple framework I call the 5 R'srespect, relate, reframe, revise, and repeat, that I also describe in my book, Misguided. These aren't about winning a debate; they're about lowering defensiveness and creating space for mutual understanding. You also don't need to engage every time. Choose your moments, and try to know the other person's goal before diving in, whether that is validation, curiosity, certainty, or simply keeping the peace.
Relationships
#communication
Relationships
fromFast Company
3 months ago

My employee is bad at his job but keeps saying he's doing great

The new employee lacks attention to detail and continues to make mistakes despite receiving feedback.
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