While rain drenched San Francisco's empty streets last Wednesday, the staff at both San Francisco Outta Sight locations had their work cut out for them as dozens of customers turned to DoorDash to place delivery orders for Outta Sight's popular New York-style pizza. Between the Tenderloin and Chinatown shops, Outta Sight had a combined 500 orders placed on the delivery app over a period of 3.5 hours.
As reported by Nexstar, Austin resident Byrne Hobart said he experienced this very thing, writing in a post on X: "Amazing. DoorDash driver accepted the drive, immediately marked it as delivered, and submitted an AI-generated image of a DoorDash order (left) at our front door (right)." After his post started getting attention, Hobart offered more details, acknowledging that his story would be "pretty easy" to fake.
A woman is facing felony charges in Evansville, Indiana over a DoorDash delivery in which she allegedly sprayed the food with a substance that made the customers vomit. In a press release, the Vanderburgh County Sheriff's Office said that it was contacted on December 7 by a man who said that he and his wife vomited and experienced a burning sensation in their mouth, nose, throat, and stomachs after eating fast food ordered through DoorDash. The man told NBC News that he noticed something red had been sprayed on the delivery bag, so he checked footage from their doorbell camera. According to the sheriff's department, the footage shows that after dropping off the food and taking a photo, the woman appeared to spray a substance towards the food from a small aerosol can attached to her keychain.
If you're too often tempted to order late-night food to your door, you know how quickly DoorDash fees can add up. That's why a subscription like DashPass, which removes your DoorDash delivery fee and lowers service fees, can be a solid way to save some money. Also: Sign up for Walmart+ and get a free subscription to Paramount+ or Peacock - here's how DashPass costs $9.99 per month or $96 per year,
Revenue climbed 27% year-over-year to $3.45B, clearing the $3.36B consensus estimate by roughly $90M. That growth rate outpaced rival Uber's 18% quarterly expansion, signaling stronger order momentum in the core delivery business. The problem? Earnings per share came in at $0.55, missing the $0.68 estimate by 19%. GAAP net income of $244M also declined sequentially from $285M in Q2, a red flag that profitability may be plateauing after months of steady improvement.
"Most Dashers follow the rules of the road and do the right thing. However, we recognize community concerns about safe riding. In a city as dense and dynamic as New York, setting a lower speed limit for e-bikes is a smart and sensible step. That's why we are supportive of the city's new policy of a 15 mph speed limit for e-bikes," reads the company's blog post.
Earlier this week, DoorDash unveiled its own new autonomous robot called Dot. The company says it's part of its goal to have a "hybrid" model for deliveries going forward. It's the latest sign of a renewed interest in the industry of delivery robots after years of challenges. WIRED's Aarian Marshall joins us to discuss why this matters for all of us, whether we're ordering in or not.
DoorDash has effectively dominated the restaurant delivery market in the U.S. with a two-thirds share, significantly boosted by its strategic suburban expansion during the Covid-19 pandemic.
The acquisition of Symbiosys will significantly enhance DoorDash's advertising capabilities, particularly allowing its advertisers to reach audiences through off-site channels like Google and Instagram.