#invisible-ai

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Marketing tech
fromMarTech
13 hours ago

How visible and invisible AI shape the customer experience | MarTech

Visible AI is customer-facing and explicit; invisible AI runs behind the scenes to personalize and optimize; seamless transitions require unified data, consistent UX, transparency.
fromMedium
4 months ago

The Art of Invisible AI: What Granola's 70% Retention Teaches Us About Product Design

Sarah closed her laptop after another marathon day of back-to-back meetings. She glanced at her phone and smiled, a notification from Granola had already transformed her scattered notes from six different calls into beautifully organized summaries. No awkward meeting bots had invaded her calls. No clunky interfaces demanded her attention. The AI had simply worked. Invisibly. Perfectly. This moment captures something profound happening in product design right now: the rise of invisible AI that augments rather than replaces human intelligence.
Artificial intelligence
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