Operational Excellence practices alone don't guarantee success; implementation quality, organizational culture, leadership commitment, and strategic alignment determine competitive outcomes. Banks implementing identical operational improvement methodologies like Lean and Six Sigma achieve vastly different results due to factors beyond the practices themselves. Success depends on how thoroughly organizations embed these approaches into their culture, the quality of implementation execution, leadership commitment to continuous improvement, and alignment with overall business strategy.
When you work in the operating world, you are in the weeds of your business. For example, at SoFi I knew all the nuances of different types of student loan forbearance programs and at Brex I knew the minutiae of the Mastercard transaction chargeback rules. This contrasts with my experience as a private equity investor where I look at purchasing a business ranging from a chain of laundromats to Ancestry.com within the same month.
Veralto brings together a portfolio of 14 companies leading in essential technology solutions. The company launched in October 2023 and counts more than 17,000 associates worldwide. The area of their work is divided between Water Quality companies and Product Quality and Innovation companies. The former support customers in managing and protecting water resources globally. Product Quality and Innovation companies enable traceability and authentication to help safeguard food, medicine, and essential goods across the supply chain.
Consultants possess unique strategic and operational expertise that can provide significant advantages when evaluating and investing in private equity opportunities. Their analytical skills and industry knowledge create a foundation for making informed investment decisions.
We took the approach of putting ourselves in our customers' shoes, not necessarily of how do we get a product out to be first, but how do we think about helping customers build this baseline so that they don't risk security, they don't risk operational excellence, and they can build AI applications and agentic applications into the fabric of their enterprise that takes advantage of the data they have?