DevOpsfromInfoWorld3 weeks agoConquering the costs and complexity of cloud, Kubernetes, and AIOrganizations must adopt automation and self-service capabilities for effective infrastructure management.
fromJeremymikkola1 month agoA UI might not make it easierWhen systems are more complex, it doesn't make as much sense to have a self-serve layer in front of them.
Tech industryfromArs Technica3 months agoHP realizes that mandatory 15-minute support call wait times isn't good supportHP implemented mandatory 15-minute wait times for tech support calls to encourage use of digital self-service options.
fromThe Community Roundtable2 months agoOnline Community DevelopmentScalable Self-Service in Online Communities
Tech industryfromArs Technica3 months agoHP realizes that mandatory 15-minute support call wait times isn't good supportHP implemented mandatory 15-minute wait times for tech support calls to encourage use of digital self-service options.
fromThe Community Roundtable2 months agoOnline Community DevelopmentScalable Self-Service in Online Communities
