fromTechzine Global2 weeks agoPega turns AI into reliable self-service agentsPega introduces workflows within self-service channels using Blueprint and Predictable AI for improved customer service efficiency.
MarketingfromMarTech1 month agoB2B buyers want less sales contact | MarTechA significant preference for self-service exists among B2B buyers, yet critical moments demand engagement with sales reps that can influence successful outcomes.
DevOpsfromInfoWorld3 months agoConquering the costs and complexity of cloud, Kubernetes, and AIOrganizations must adopt automation and self-service capabilities for effective infrastructure management.