Tulay Kemal ordered a knife from Amazon, expecting age verification upon delivery. However, the courier delivered it to her colleague without checking for identification, prompting Tulay's outrage over the potential risks. She expressed concern about the implications of delivering a weapon without proper verification, particularly in light of current knife crime issues. Additionally, Tulay's experience with Amazon's customer service left her frustrated, as she doubted she was communicating with a real person, further complicating her attempt to address the issue.
I was so outraged because anything could've happened if it fell into the wrong hands. That's really bad from Amazon. Anyone could have taken it.
I don't know if I was actually talking to a human or a robot...the person on the other end wasn't understanding what I was saying.
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