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Marc Benioff says AI and humans are now indistinguishable in customer service

AI has reached a level of capability where customer service agents, human or AI, are indistinguishable.

Marc Benioff says humans are already working alongside AI agents

Salesforce's stock increased by 10% after exceeding revenue expectations, driven by the emphasis on AI collaboration in the business landscape.

Google Gemini gets Marc Benioff's stamp of approval

Marc Benioff endorses Google's Gemini Live as future consumer AI with zero latency.

Marc Benioff says Salesforce is basically starting from a 'beginners mind' mentality and going all-in on AI agents

Salesforce is significantly shifting towards AI agents, aiming to innovate and enhance customer interactions through custom-developed solutions.

Salesforce CEO wants to "break the hypnosis coming from vendors" on AI

Enterprises should be wary of the exaggerated claims about AI's capabilities made by major vendors.
Salesforce introduces AgentForce, a platform designed for customizable, autonomous AI agents.

Salesforce shares surge on Benioff's billion-agent AI strategy

Salesforce's AI strategy shift focuses on autonomous agents, easing DIY burdens for clients and allowing firms to expand without hiring more staff.

Marc Benioff says AI and humans are now indistinguishable in customer service

AI has reached a level of capability where customer service agents, human or AI, are indistinguishable.

Marc Benioff says humans are already working alongside AI agents

Salesforce's stock increased by 10% after exceeding revenue expectations, driven by the emphasis on AI collaboration in the business landscape.

Google Gemini gets Marc Benioff's stamp of approval

Marc Benioff endorses Google's Gemini Live as future consumer AI with zero latency.

Marc Benioff says Salesforce is basically starting from a 'beginners mind' mentality and going all-in on AI agents

Salesforce is significantly shifting towards AI agents, aiming to innovate and enhance customer interactions through custom-developed solutions.

Salesforce CEO wants to "break the hypnosis coming from vendors" on AI

Enterprises should be wary of the exaggerated claims about AI's capabilities made by major vendors.
Salesforce introduces AgentForce, a platform designed for customizable, autonomous AI agents.

Salesforce shares surge on Benioff's billion-agent AI strategy

Salesforce's AI strategy shift focuses on autonomous agents, easing DIY burdens for clients and allowing firms to expand without hiring more staff.
moresalesforce

Agents are the 'third wave' of the AI revolution

Agentic AI represents a transformative third wave in artificial intelligence, focusing on intelligent agents that can autonomously manage complex tasks.

Billionaire Owner of TIME Tells Trump We Look Forward To Working Together' After Magazine Makes Him Person of the Year

Benioff's support for Trump suggests a desire for media cooperation with political leaders.

Monday Morning Headlines: Systemwide BART Delays Caused By Stalled Train

BART train delays impacted the Green Line due to a disabled train, requiring passenger assistance for safe transport.
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