Customers of the UK's major broadband providers must receive payments when their connection stops working and is not fixed after two working days, under a voluntary scheme organised by communications regulator Ofcom.
Sloot is one of more than a dozen customers with whom Marketplace has spoken who say they are frustrated with the poor customer service they received from Canada's big three telecoms: Rogers, Bell and Telus.
The goal of the new USTelecom program is to show consumers, businesses, civic leaders, and policymakers why maintaining legacy copper for the small portion of end users is not an efficient approach. A key part of this is explaining why modern technology is better.
Finland's national grid operator Fingrid said Tuesday it had discovered a technical problem on a cable between Finland and Sweden, causing the power connection to be offline for "hours." The disruption affected Fenno-Skan 2, an 800 megawatt (MW) high-voltage direct current cable linking the two Nordic countries.
If you were affected by the Verizon outage earlier this month that took down the company's network for most of a day, the Federal Communications Commission wants to hear from you. In a document released earlier this week, the FCC explained that its Public Safety and Homeland Security Bureau was officially investigating the outage and was seeking information from frustrated customers, particularly those who tried to call 911 or other public safety numbers but couldn't.
UK telecoms companies are retiring traditional landline services and replacing them with internet-based home phone connections. The industry has set a deadline of January 2027 to complete this switch with roughly 3.2 million homes still to move over. While the digital switchover has been straightforward for most households, for some vulnerable customers, such as those with telecare devices, it has been very stressful.
Odido said that attackers gained access to a range of personal data, including names, home and email addresses, phone numbers, dates of birth, bank account numbers, and ID document details. The telco insisted that attackers could never have seen passwords, call details, billing or location data, or scans of the ID documents. It spotted the first signals indicating a breach over the weekend of February 7-8 and promptly reported the incident to the Dutch Data Protection Authority.
Quoting officials, the agency reported that the decision followed what it described as the stabilisation of the security situation and the detention of key figures linked to terror organisations behind the violence during protests over rising prices and economic hardship that erupted on December 28 in several Iranian cities. Authorities said the internet blackout had significantly weakened the internal connections of opposition networks abroad and disrupted the activities of the terror cells.
To achieve this, the EC says it is necessary to establish an EU-level spectrum authorization framework, rather than leaving this at national level. It also wants to make mandatory a Europe-wide phase out of copper networks in favor of fiber, with a deadline between 2030 and 2035.
