As an HR professional, I repeatedly witnessed how the applicant tracking systems being deployed often reflect the biases or misguided priorities of the hiring teams who set them up. Without human input, these systems can often miss out on qualified candidates because they rigidly adhere to predetermined criteria.
Many people blame technology for the frustrations of the hiring process, but in reality, it is the decisions made by human teams that dictate the limitations and functioning of these AI-assisted systems.
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