The topic for this article is in reality a sequel to one I wrote about in 2024 (you can read that first installment here). In that article I explained the reasons as to why the Design Process can at times be perceived as a lengthy one, and what factors influence it. I also provided some color to this topic courtesy of some products and engagements I went through in the past that are revelatory of processes that can be labeled "long" and "short". This "sequel-article" is a more succinct follow up, and I'm aiming to dispel the concept of Process as something bloated. Hopefully what I'm about to write will spark some conversations/discussions/reflections, which is ultimately what I always aim to be a catalyst of.
You've seen the diagrams. They're clean, they're confident, and they're plastered on the walls of agencies, startups, and design schools around the world. A perfect, linear path: empathize, define, ideate, prototype, test. Or maybe it's the elegant loops of the double diamond, diverging and converging in a beautiful, predictable dance.