A Booking.com customer reported that after paying £1,300 for a New Year's Eve apartment in Dubai, they found the property dirty and the door handle flimsy. Despite initial help from Booking.com, they were later denied a refund, leaving them scrambling for alternative accommodation.
An ever-increasing number of families are looking to leave the United States for what they perceive to be greener pastures. Social media groups dedicated to becoming an expat are booming, lawyers (and other professionals) are looking for alternative career paths and routes to legal residency abroad.
Customers of the UK's major broadband providers must receive payments when their connection stops working and is not fixed after two working days, under a voluntary scheme organised by communications regulator Ofcom.
Victims' Commissioner Claire Waxman expressed her delight at the government's decision, stating that the change is long overdue and acknowledges the years of campaigning led by bereaved families like Tracey Hanson, who sought justice following the tragic death of her son Josh.
Under its terms, Adobe says customers that cancelled its 'annual billed monthly' subscription after more than two weeks are subject to a cancellation fee equating to 50 percent of the yearly cost. After they end the plan, the user only has access to the software until the close of that month's billing period.
Is it cold in your house? This was revolutionary. I've been freezing in so many homes, but it had never occurred to me to make temperature inquiries in advance so I could wear a thicker jumper or thermals. Even if I'd had the idea, I probably wouldn't have followed through for fear of appearing rude, preferring instead to slowly lose the feeling in my toes. But here was proof that, for a host, this kind of query is welcome after all, most people want their guests to be comfortable and have a nice time.
Sloot is one of more than a dozen customers with whom Marketplace has spoken who say they are frustrated with the poor customer service they received from Canada's big three telecoms: Rogers, Bell and Telus.
The verdict of a jury in Los Angeles, that Google and Meta intentionally built addictive social media platforms is being seen as a landmark, as societies around the world decide how, or whether, to regulate social media further and consider banning children from using it.
When respondents were asked which languages feel the most welcoming, Portuguese emerged on top, selected by 34 percent of participants. Spanish came in a close second with 33 percent of respondents calling it the friendliest, followed by Italian in third. Together, these languages form a clear cluster associated with warmth and approach.
Last year the UK declared that Apple and Google were a duopoly with " strategic market status" in the mobile platforms market, making them subject to special regulations. However, the UK's Competition and Markets Authority (CMA) will not regulate Google and Apple's app stores like the EU has done. Rather, government plans to enforce its own digital markets rules in a "pragmatic" way by accepting "commitments" from Apple and Google in areas like app rankings, the CMA announced.
Thousands of post office operators are still waiting for the compensation they are owed and face unacceptable delays, inadequate offers, and administrative processes that retraumatise those who have already been wronged, a report by the business and trade committee said.
A British consumers' organization has withdrawn its competition claim against Qualcomm after it determined the Competition Appeal Tribunal was likely to find Qualcomm was not at fault. The consumers' organization, Which?, filed the claim in February 2021 on behalf of around 29 million British consumers, alleging that Qualcomm had "breached UK competition law by taking advantage of its dominance in the patent-licensing and chipset markets."
The penalty the bureau is proposing would either be three times the value of the benefit derived from Google's allegedly anticompetitive practices or, "if that amount cannot be reasonably determined," three per cent of Google's annual worldwide gross revenues. Google said that could leave it paying up to $91-billion - a sum it described as "shocking, gargantuan" and "unprecedented in Canadian history" because it is hundreds of times larger than the biggest criminal fines ever imposed.
The sponsoring partner must meet a minimum income requirement set by immigration rules. That figure is fixed. If income falls short, even slightly, the application can be refused. The difficulty is often not the amount itself, but how it must be shown. Payslips must cover a defined period. Bank statements must match those payslips. Employer letters must confirm details in specific terms.
Taking out a loan can feel like stepping into unfamiliar territory. Questions pile up fast. How much can they charge me? What happens if I miss a payment? Can they call my workplace? Here's what most borrowers don't realize. Singapore's Moneylenders Act grants you significant legal protections. These aren't suggestions lenders can ignore. They're enforceable rules backed by the Ministry of Law. Every licensed money lender operating in Singapore follows them. No exceptions.
A man who threatened to rape a teenage girl and encouraged her to self-harm has been jailed. Shabaz Khokar, 24, from London, sent the threat to the victim in Staffordshire via social media, along with images of train tickets he booked to travel to her home. He was arrested at a railway station in the county in August when police were alerted.
The UK's telecoms regulator has named and shamed the companies it receives the most customer complaints about, with certain brands cropping up more than others. EE, TalkTalk, and Vodafone generated the most vitriol about fixed broadband, according to Ofcom. For landlines it was TalkTalk, Sky Mobile got the most for pay-monthly mobile, and EE again topped pay TV. This covers complaints to the authority during the quarter from July to September last year (Q3 2025), relative to the size of the telecom operators' customer bases.
Campaigners have urged airlines deporting asylum seekers to France as part of the UK's controversial one in, one out scheme to stop facilitating the cruel and forced deportations. Letters have been sent by 28 refugee and human rights NGOs on both sides of the Channel to four airlines believed to be involved with deportation flights Air France, Titan airways, AlbaStar airlines and Corendon airlines urging them to halt what signatories call shameful involvement with the flights.
Ahead of the end of the 'tolerance period' of the Electronic Travel Authorisation system (ETA) from February 25th, British dual nationals have been targeted with official messaging suggesting that they will only be able to enter the UK if they have a valid British passport or a pricey certificate of entitlement. Those without the correct paperwork could even be denied boarding or turned away at the border, British authorities have suggested.