"This year's increase in undergraduate credential attainment isn't just about more completions-it's also about timing. More students are earning certificates and degrees earlier and that shift reflects how postsecondary pathways are changing and starting sooner than they once did."
Product knowledge training is about methodically educating employees, partners, and customers about the ins and outs of a company's products or services. For employees and partners, it's the essential working knowledge they need to confidently sell, support, and deliver the product. For customers, it's the know-how they need to adopt it smoothly and get the most value from it.
We don't need more courses. We need better ones. Everywhere I look, someone is launching a "Learn Figma in 5 Days" crash course or a "Top 10 AI Hacks for Beginners" tutorial. And don't get me wrong - those courses aren't useless. They scratch an itch, they help you pick up a tool, and sometimes they even get you to a quick win.
When you learn on your own, you're responsible for: Choosing what to learn next Deciding what "good enough" looks like Knowing when you're ready to move on Evaluating whether your work reflects real-world expectations Most beginners don't struggle because they lack discipline. They struggle because they don't yet have the context to make good learning decisions.
Choosing the right training content isn't about how much training content you offer. It's about how well that content fits the job it needs to do. The real training challenge is not content. It's fit We often hear that teams need more training. But when we dig deeper, the problem is rarely a lack of courses. It's a lack of focus. Training often fails because different needs get lumped together into one giant learning initiative. For instance, it's impossible to use the same approach for teaching introduction to Python as for harassment prevention.
