The biggest change isn't that other tools have vanished. It's that ChatGPT has become the new front door to information. Within months of its introduction on Nov. 30, 2022, ChatGPT had 100 million weekly users. By late 2025, that figure had grown to 800 million. That makes it one of the most widely used consumer technologies on the planet. Surveys show that this use isn't just curiosity - it reflects a real change in behavior.
The high-skewed language distribution of documents and queries leads to significant language bias in data and models, impacting the performance of information retrieval systems.
Traditional keyword matching in information retrieval fails to understand user intent, which leads to irrelevant results and limits the diversity of responses, requiring query alterations to be effective.