#problem-solving

#problem-solving

Sales is about solving problems rather than pushing products. Start with discovery by asking open-ended questions to uncover client pain points, listening more than talking.

Most of my roles at BCG Digital Ventures were zero to one; defining both the product and the experience while focusing on developing innovative solutions.

On the planet inhabited by Cricks and Goops, one can only meet Cricks who can ask yes questions and Goops who can ask no questions.

Perseverance is the difference between success and defeat. To persevere is to remain constant in a purpose, idea, or task in the face of obstacles and discouragement.

You are building a team that can work effectively and adapt when needed. No one can truly know everything - not even AI.

A corrective action plan (CAP) is a formal, documented strategy that outlines specific steps to address identified problems, eliminate their root causes, and prevent their recurrence.

When you build for yourself, you don't care about what's 'trending.' You're solving something real, and real problems have a weird way of finding others.

Developed by Ned Herrmann, the HBDI categorizes cognitive preferences into four quadrants, emphasizing diverse learning through engaging multiple brain dominance areas.

But in case you want to remind yourself of how important that is, especially when dealing with technology, consider my situation.

Simon shared three tales of extremely rapid tech support satisfaction that challenge our arrival-to-fix world record of 8.5 seconds.

In this puzzle, we're tasked with deducing two distinct one-digit numbers based on clues from Albert, Bernard, and Cheryl involving last digits of products and uniqueness of sums.

Cheryl's birthday problem went viral, changing my life and leading to the creation of this column, which has featured nearly 250 puzzles.

Most deals DO have a solution! If the buyer still wants to buy and the seller wants to sell, get to work to solve the problem.

The challenges posed by the Sunday Puzzle are beneficial for AI benchmarking, as they require insight and reasoning beyond mere rote memory.