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21 hours ago3 ways PR teams can understand how AI sees their brand
AI is reshaping brand perception, requiring PR teams to understand AI-generated narratives for effective communication strategies.
AFP Director of Communications Gregoire Lemarchand confirmed that the photo was removed after the agency was made aware of the White House's displeasure. He insisted that the decision was based on internal editorial standards.
Giant Spoon created a campaign for the emerging electric vehicle brand Lucid that was essentially a short action film, directed by James Mangold and starring Oscar nominee Timothée Chalamet.
For the first time, we introduced a comprehensive methodology that started with a formal submission process and included peer recognition, client surveys, employee surveys and media surveys. Survey participation was optional. Some firms felt uncomfortable asking clients for help or didn't want to burden staff. We respect that. Survey data was additive, not punitive-used when evaluating firms with comparable impact. We noted when response rates were particularly high or low, recognizing that high scores with robust participation are especially impressive.
If you want PR that actually moves the business, you need a selection process that rewards execution, and here's how you can do just that. If you are hiring PR because you want "more visibility," stop. Visibility is not the goal. The goal is trust at scale. The right PR partner earns you credibility you cannot buy with ads, and the wrong one turns your story into noise. Your job is to choose an agency that builds equity, not one that chases attention.
The tension in the boardroom is familiar. A founder scans their search results before an investor call and realizes the problem isn't visibility, it's credibility. Despite months of marketing spend, the company's public narrative feels fragmented, shallow, or worse, indistinguishable from competitors making similar claims. Down the hall, another company faces a different reality. Its leadership team enters meetings with third-party media coverage that clearly explains what they do, why it matters, and how they stand apart in a crowded market.
With community opposition growing, data center backers are going on a full-scale public relations blitz. Around Christmas in Virginia, which boasts the highest concentration of data centers in the country, one advertisement seemed to air nonstop. "Virginia's data centers are ... investing billions in clean energy," a voiceover intoned over sweeping shots of shiny solar panels. "Creating good-paying jobs" - cue men in yellow safety vests and hard hats - "and building a better energy future."
It could be seen as protesting too much, but San Francisco Mayor Daniel Lurie and his office have produced a slick but kind of awkward video in which various city departments confirm how "ready" they are to host the Super Bowl. The video below, which was posted Monday, follows Mayor Daniel Lurie's playbook of using social media to promote what a good job he's doing and what fine, rebounding shape the city of San Francisco is in.
Selling a business doesn't make you rich, according to Rory Godson - even though he sold Powerscourt for over €50m At the end of every week, public-relations powerbroker Rory Godson sits down with a list of clients, and works out how much service his company, Powerscourt, has given them. "Typically, our clients will pay us a retainer - X pounds or euro a month," he says. "And our culture has always been that we owe them.
Start-up founders often underestimate the power of public relations, but doing so comes at a cost: at best, missed opportunities; at worst, a crisis that spirals out of control without a lifeline. PR is not a glossy "top coat" applied to a finished product or milestone. Entrepreneurs would do better to see it as a foundational tool that creates organizational wins, not just announces them.
What will be their tune this Wednesday? You've got to hand it to Sport Ireland - they say what they like, and they like what they say. Take the press release three days before Christmas, 'Sport Ireland welcomes 2025 as most successful year ever for Irish high-performance sport', when they rolled out their big hitters for a collective pat on the back.
According to an investigation by the Bureau of Investigative Journalism (TBIJ), Portland outsourced Wikipedia edits relating to some of its high-profile clients, including the state of Qatar. TBIJ said it had evidence of alleged Wikipedia edits made on behalf of Portland between 2016 and 2024. Between 2016 and 2021, many were made by Web3 Consulting, which is run by a consultant allegedly used by Portland to make edits.
I hope you haven't been worrying too much about Kimberly Guilfoyle, whose ex-fiancé, Donald Trump Jr., recently announced that he is engaged again, to a woman he appears to have started dating before most people, possibly including Guilfoyle herself, knew his previous relationship had ended. Despite the breakup and her subsequent combination promotion-banishment, Guilfoyle is thriving in her new role as the United States ambassador to Greece.
Heading into 2026, the public relations and marketing industries are grappling with lots of change. From artificial intelligence to changing corporate budgets and shifting economic tides, it's a different world today than even one year ago. But remember: We can only control what we can control. This is the season of New Year's resolutions, and I encourage all of us PR and marketing professionals to focus on how we can each improve in the year ahead.
It was a distinctly clever, if somewhat surprising, choice from Altman who has mostly kept his personal life out of the media spotlight. But Altman is a salesman, and a good salesman understands the optics of good television. So he talked about being a dad and being worried that his son-who wasn't crawling at six months-was developing slower than other children (spoiler: he's not). "I cannot imagine having gone through, figuring out how to raise a newborn without ChatGPT," Altman told Fallon. "People did it for a long time, no problem. So clearly it was possible, but I have relied on it so much."
With student-led campus protests on the rise and polarization intensifying on both sides of the political spectrum, the need to have students media ready is mounting. For example, in recent weeks students rallied across the U.S. because of the Trump administration's assault on higher education; protests broke out at the University of California, Berkeley, during an event held by Turning Point USA; and students at the University of Florida protested the university's deal with ICE.
In the days leading up to Black Friday, brands like Tower 28, JVN Hair and Material Kitchen have taken to social media to ask followers for forgiveness and to say "sorry." The catch: They're apologizing for their products being too good. "To everyone who started using Meltdown and suddenly stopped cancelling plans because of a breakout - we owe you an apology," Blume Skincare wrote on Instagram earlier this month.
But of course, the wife of Prince Harry was probably wearing enough makeup to look glamorously au naturel so that her fans will praise her for being so brave. Meanwhile, that claim of authenticity gets challenged by the way Meghan and her P.R. team seem to have arranged a hagiographic profile that brushes by her many controversies, including the multiple staff-bullying allegations or that a Spotify executive famously called her and Harry (expletive) grifters.
Traditional crisis management functions on probability rather than certainty. Clients pay substantial retainers for months of work that may or may not yield results. This model creates what behavioral economists call "outcome uncertainty anxiety," where businesses facing crises cannot predict when or if their reputation will recover. The psychological toll often compounds the original situation, creating a secondary disaster that can prove more damaging than the initial incident.
When Bospar asked ChatGPT, Claude, Gemini, or Copilot for information about RealSense, each one provided a version of the same answer: RealSense was no longer in business. In reality, the company was on the verge of announcing a spin-out from its parent, Intel, and a $50 million funding round. How could RealSense get top-tier press coverage if the leading AI tools had already written its obituary?
When Pepsi released its 2017 ad featuring Kendall Jenner handing a can of soda to a police officer during a protest, the backlash was immediate and brutal. The ad was meant to convey unity and peace, but it came off as tone-deaf since it seemed to trivialize serious social justice movements like Black Lives Matter, according to .The fact that Kendall Jenner, one of the Kardashians, starred in the ad simply added fuel to the fire.