#customer-loyalty

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fromTasting Table
14 hours ago

The Reason Trader Joe's Doesn't Offer Many Everyday Kitchen Essentials - Tasting Table

While Trader Joe's stocks a wide variety of unique food products, it prioritizes exclusivity over common household staples, opting for a more curated grocery experience.
Silicon Valley food
#brand-reputation
#in-n-out-burger
#user-experience
Online marketing
fromBusiness Matters
5 days ago

What Online Casinos Can Teach Entrepreneurs About Customer Loyalty

Online casinos effectively utilize rewards, customization, and user experience to enhance customer loyalty, offering businesses valuable insights into building long-term customer relationships.
Online marketing
fromBusiness Matters
5 days ago

What Online Casinos Can Teach Entrepreneurs About Customer Loyalty

Online casinos effectively utilize rewards, customization, and user experience to enhance customer loyalty, offering businesses valuable insights into building long-term customer relationships.
#marketing-strategy
fromForbes
2 months ago
Startup companies

As Southwest Airlines Changes, American Targets Its Most Loyal Customers

fromForbes
2 months ago
Startup companies

As Southwest Airlines Changes, American Targets Its Most Loyal Customers

#business-strategy
Productivity
fromClickUp
2 months ago

How to Enhance Product Knowledge in Customer Service Teams

Effective customer service relies heavily on strong product knowledge.
A knowledgeable customer service team builds trust and customer loyalty.
Growth hacking
fromForbes
3 months ago

6 ChatGPT Prompts To Improve Client Retention And Engagement In 2025

Focus on retaining existing clients as they are more valuable than acquiring new ones.
Mental health
fromEntrepreneur
2 months ago

Why Every Business Should Borrow This Key Strategy from Subscription Services | Entrepreneur

Subscription models enhance customer loyalty and engagement in various industries.
Proactive business approaches in healthcare can improve patient satisfaction and reduce costs.
Productivity
fromClickUp
2 months ago

How to Enhance Product Knowledge in Customer Service Teams

Effective customer service relies heavily on strong product knowledge.
A knowledgeable customer service team builds trust and customer loyalty.
Growth hacking
fromForbes
3 months ago

6 ChatGPT Prompts To Improve Client Retention And Engagement In 2025

Focus on retaining existing clients as they are more valuable than acquiring new ones.
Mental health
fromEntrepreneur
2 months ago

Why Every Business Should Borrow This Key Strategy from Subscription Services | Entrepreneur

Subscription models enhance customer loyalty and engagement in various industries.
Proactive business approaches in healthcare can improve patient satisfaction and reduce costs.
fromNew York Post
1 week ago

Spirit Airlines to introduce new seats, other 'comfy' benefits for travelers

Spirit Airlines is enhancing its offerings with new premium perks, introducing extra legroom seating and offering two free checked bags for credit cardholders, aiming to add value for travelers.
Travel
#rewards-program
fromFast Company
1 week ago
European startups

Ikea's first-ever rewards program could help you earn a discount on your next piece of furniture

fromFast Company
1 week ago
European startups

Ikea's first-ever rewards program could help you earn a discount on your next piece of furniture

#t-mobile
fromZDNET
2 weeks ago
Marketing tech

T-Mobile is rewarding loyal users with a free line - here's who qualifies

fromZDNET
2 weeks ago
Marketing tech

T-Mobile is giving loyal users a free line right now - how to see if you qualify

fromZDNET
2 weeks ago
Marketing tech

T-Mobile is rewarding loyal users with a free line - here's who qualifies

fromZDNET
2 weeks ago
Marketing tech

T-Mobile is giving loyal users a free line right now - how to see if you qualify

fromBusiness Insider
2 weeks ago

Zurich Insurance's new CRM is like Spotify for insurance agents - and it could improve customer service

Interaction is by far the biggest driver of loyalty with our customers," Aleksandar Vidović, the CEO of Zurich's AI and analytics company, ZCAM, told Business Insider.
Artificial intelligence
Social media marketing
fromForbes
2 weeks ago

3 Proven Ways To Build A Personal Brand That Grows Your Small Business

Trust is the ultimate differentiator for small businesses, built through the personal brand of the owner.
Sharing personal stories fosters connections that enhance customer loyalty.
fromSan Jose Spotlight
2 weeks ago

The Biz Beat: The Happy Hound - a Los Gatos good eats landmark - San Jose Spotlight

I've been coming here for over 40 years. I like everything about the place. The food has always been great, but the employees are what keeps me coming back - there are some wonderful people here.
Silicon Valley food
#business-success
Marketing tech
fromThe Drum
3 weeks ago

Why CRM 3.0 is coming - and what it means for commerce marketing

The merging of data, AI, and storytelling is transforming customer loyalty and experiences in marketing.
#business-growth
Marketing tech
fromeLearning Industry
2 months ago

Customer Training: Guide And Strategies For Successful Programs

Customer training boosts loyalty, trust, and engagement, leading to improved retention rates and stronger customer relationships.
Marketing tech
fromeLearning Industry
2 months ago

Customer Training: Guide And Strategies For Successful Programs

Customer training boosts loyalty, trust, and engagement, leading to improved retention rates and stronger customer relationships.
fromNew York Post
1 month ago

Here's how much Costco's hot dog combo would cost today - if accounted for inflation

Spending just $1.50 on a soda and a hot dog is unheard of these days, and the wholesale store famously hasn't changed the price since 1985.
SF food
Marketing tech
fromForbes
1 month ago

Delta Airlines Execs Drive Loyalty Through A Brand Ecosystem

Delta Air Lines is transforming loyalty from mere transactions to a holistic emotional ecosystem designed for daily engagement.
fromEater SF
1 month ago

Le Creu-pocalypse: Inside Le Creuset's VIP Factory-to-Table Sale in San Jose

"It is overwhelming the amount of stuff that's there," Horton says.
Portland food
Media industry
fromRolling Stone
1 month ago

Five Expert Strategies to Boost Sales and Retain Customers in a Down Market

Businesses should prioritize existing customers to stabilize revenue and build loyalty.
Targeted high-value incentives can effectively drive repeat sales and referrals.
Transparency and honest deals enhance customer connection and sales.
Effective brand positioning and consistent engagement increase customer retention.
#southwest-airlines
Travel
from24/7 Wall St.
2 months ago

How Will Southwest Airlines New Bag Fees Impact Frequent Flyers and Credit Cardholders, Should We Switch To Another Card?

Southwest Airlines is changing its checked baggage policy, charging for bags starting May 27, 2025, which may affect customer loyalty.
Travel
fromConde Nast Traveler
1 year ago

The Era of Free Checked Baggage Is Officially Over

Southwest Airlines is ending its 'two bags fly free' policy, aligning with industry standards and responding to profitability pressures.
fromSlate Magazine
2 months ago
Cars

My Favorite Airline Is Now Unrecognizable. I Want to Protest These Changes, but It Could Come at a Huge Personal Cost.

Travel
from24/7 Wall St.
2 months ago

How Will Southwest Airlines New Bag Fees Impact Frequent Flyers and Credit Cardholders, Should We Switch To Another Card?

Southwest Airlines is changing its checked baggage policy, charging for bags starting May 27, 2025, which may affect customer loyalty.
Travel
fromConde Nast Traveler
1 year ago

The Era of Free Checked Baggage Is Officially Over

Southwest Airlines is ending its 'two bags fly free' policy, aligning with industry standards and responding to profitability pressures.
fromSlate Magazine
2 months ago
Cars

My Favorite Airline Is Now Unrecognizable. I Want to Protest These Changes, but It Could Come at a Huge Personal Cost.

fromBusiness Insider
1 month ago

American Airlines joins the party on free in-flight WiFi - but it won't be using Elon Musk's Starlink

While we believe that American Airlines has been generally pleased with Viasat's execution, the satellite provider likely faced significant competition from SpaceX's Starlink.
European startups
Wearables
fromThe Verge
1 month ago

Buckle up for more subscriptions

Hardware sales are declining, pushing companies towards subscription models for profitability.
The increase in subscription services by Garmin and Polar raises concerns among users about enshittification.
fromSun Sentinel
1 month ago

Brightline launches new rewards progam to replace popular commuter passes

Our guests have always been at the center of everything we do, and Brightline Rewards is the next step in recognizing their loyalty.
Miami food
fromwww.independent.co.uk
1 month ago

Tesco warns customers of major Clubcard change they need to make before Monday

The Independent is committed to delivering important news coverage from the ground level, highlighting critical issues in society and providing access to quality journalism for all.
Gadgets
fromLondon Business News | Londonlovesbusiness.com
1 month ago

How to stay in control when your business reputation is under fire - London Business News | Londonlovesbusiness.com

Your business reputation is everything; it's not just about what you do but how people perceive what you do. One wrong move can tank your image.
Mental health
#electric-vehicles
Toronto startup
fromInsideEVs
2 months ago

Polestar's 'Trade In Your Tesla' $20,000 Deal Is Already A Hit

Polestar's strategy aims to lure Tesla customers with substantial discounts.
A significant price reduction has led to increased orders for the Polestar 3.
Discontent around Tesla is contributing to Polestar's appeal in the EV market.
Toronto startup
fromInsideEVs
2 months ago

Polestar's 'Trade In Your Tesla' $20,000 Deal Is Already A Hit

Polestar's strategy aims to lure Tesla customers with substantial discounts.
A significant price reduction has led to increased orders for the Polestar 3.
Discontent around Tesla is contributing to Polestar's appeal in the EV market.
Marketing tech
fromClickUp
2 months ago

How a SaaS Marketing Agency Can Help Drive Growth

Specialized SaaS marketing agencies provide essential expertise to help B2B companies overcome unique growth challenges.
#ecommerce
Mobile UX
fromLogRocket Blog
2 months ago

Leader Spotlight: Optimizing conversions and loyalty in beauty brands, with Victoria Katsarou - LogRocket Blog

Mobile content and seamless checkout are key to building customer loyalty and driving conversions in ecommerce.
Growth hacking
fromVerticalResponse
2 months ago

10 Best Practices: Birthday Anniversary Emails - A Simple Hack for More Sales

Birthday and anniversary emails build customer loyalty and drive sales.
Personalization and timing are key for effective email campaigns.
Tracking metrics is essential for optimizing email marketing strategies.
Gadgets
fromThe Verge
2 months ago

Sonos speakers and soundbars are 25 percent off for existing customers

Sonos is offering exclusive discounts to existing customers on select audio products as part of rebuilding its brand reputation.
Business
fromBusiness Matters
2 months ago

Take These Tactics: How the High-Stakes World of Casinos Teach Us About Business

Casinos exemplify successful business strategies through data analysis and superior customer service.
Customer experience and loyalty are central to a casino's success, teaching lessons applicable to all industries.
Food & drink
fromTasting Table
2 months ago

The Starbucks Fruit Syrup That Customers Are Yearning To See Again - Tasting Table

Starbucks' discontinuation of raspberry syrup in 2023 disappointed many customers who loved its unique flavor.
fromwww.housingwire.com
3 months ago

Rocket plays the long game with its renter rewards program

Banfield confirmed that there is no cap or end date presently set for the program, stating they will run it as long as it makes sense.
Bootstrapping
fromTearsheet
3 months ago

From profiting off overdrafts to preventing them: How FIs are evolving their revenue models - Tearsheet

DoubleCheck, built by bankers for banks and credit unions, notifies account holders in real-time if they have non-sufficient funds in their account and allows them to alter the financial institution's decisions on what gets paid, using a range of payment methods.
Miscellaneous
fromTravel + Leisure
4 months ago

Alaska Airlines Exec Confident That Loyal Customers Will Choose Them Over Delta for New Long-haul Flights - Here's Why

Brett Catlin, Alaska Airlines' Vice President of Loyalty, stressed the airline's focus on leveraging its home market of Seattle as it expands long-haul flights to compete with Delta. He noted, "Fifty-five percent of the seats that leave Seattle everyday are on Alaska," indicating a strong local loyalty that the airline aims to capitalize on during its expansion efforts and how this evolution reflects a long-standing customer relationship.
Miscellaneous
Miscellaneous
fromBusiness Insider
4 months ago

Why airline loyalty doesn't pay off like it used to

Airline rewards programs face criticism for dynamic pricing and point devaluation, prompting the DOT to investigate possible impacts on customer loyalty and pricing.
fromTasting Table
5 months ago

14 Discontinued Dunkin' Menu Items We Want Back - Tasting Table

Change is inevitable, and it's especially hard when it affects the familiar comforts of our favorite fast food chains, like Dunkin'.
Miscellaneous
fromThe Motley Fool
5 months ago

Wayfair Has an Amazon-Like Plan to Boost Its Market Share by 50% | The Motley Fool

"With Prime, members get fast free shipping, as well as access to streaming video content and more. In short, there are benefits to being a Prime member, and they've helped drive adoption at Amazon."
Miscellaneous
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