Delivering Bad News With Confidence and Compassion
Effective delivery of bad news requires command of the environment, demonstrable competence, clear communication, connection, consistency, courage, and attention to caregiver burnout.
Caught Off Guard? You May Have Found Your Next Big Idea | Entrepreneur
Surprise isn't just a fleeting emotion; it's a signal that something's been overlooked or an assumption might be wrong, potentially leading to significant entrepreneurial ideas.