"We were strategic in wanting to launch this [Emergency Pizza] campaign right after we launched our new loyalty program because we really felt like a free pizza was one of the greatest incentives and reasons to come to us."
Morrisons has confirmed that complaints from customers stem from issues with the More loyalty card, preventing them from applying discounts during their Christmas shopping.
"A first for a U.S. airline, we will maintain both beloved brands and are excited to bring you increased benefits, a premium experience, and even greater value as you travel on both Alaska Airlines and Hawaiian Airlines."
The Competition and Markets Authority (CMA) reported that out of 50,000 loyalty-priced products analyzed, 92% did offer real savings, emphasizing the potential for customers to benefit from shopping loyalty programs.
Spirit Airlines is currently offering an array of competitive flight deals, with one-way fares dipping below $50 to numerous sought-after destinations like Las Vegas, NYC, and Orlando.
Kroger's introduction of the Kroger Boost subscription service reflects a trending shift towards paid customer loyalty programs, similar to Amazon Prime, highlighting customer demand for convenience and savings.
Tesco's CEO Ken Murphy suggested that AI can make a positive impact by guiding customers towards healthier options through its Clubcard loyalty program. With 22 million members, the retailer aims to use data to suggest alternatives to high-sodium products, enhancing customer health and shopping experience simultaneously. This approach highlights how technology can reshape retailer-customer interactions, potentially lowering shopping expenses and reducing food waste.