For decades, work was designed around a fiction, that of the 'neutral' worker, an abstract individual assumed to be fully available, consistent, rational, and unaffected by bodily constraints. But this neutrality was never real.
On Costco.com, you can pay $40 for a travel service consultation through a company called SafeGard. The process was fairly simple. I paid my fee, and later that day, I received an email with my log-in information for the website. I filled out an online form, detailing my travel plans and vaccine history, and in less than 24 hours, I was sent a personalized PDF suggesting a host of immunizations and medications.
If you run a business, there's a familiar email you probably opened this fall: the one from your benefits broker with your 2026 health insurance renewal. You scroll. You see a double-digit increase, and your stomach drops. You want to do right by your team. You also have a P&L to protect. And the three standard options you're handed - pay the increase, raise deductibles or push more cost onto employees - all feel bad in different ways.
Workplace wellness programs have exploded over the past decade or so, with companies rolling out a suite of subsidized perks, such as gym discounts, mental health apps, and other benefits aimed at attracting and retaining workers. The pandemic upped the ante even more - in the face of a tight labor market and a hyper-stressed workforce, plenty of business leaders looked around and thought, "Well, a Zoom meditation session can't hurt, right?"
My co-worker, "Alyssa," joined the office a few months ago. As far as I can tell, she is significantly hard of hearing but doesn't use any hearing aid. I've tried to train myself to speak loudly and clearly with her (I have family who are going deaf, I get it), but she still often misses part of what I say.
For all the talk from employers who claim to understand the needs of working parents, childcare benefits remain elusive in many workplaces. Surveys have repeatedly shown that employees strongly value these benefits, which can run the gamut from childcare subsidies to backup care options. As working parents have demanded more from their employers, these perks have grown in popularity in certain workplaces, alongside more generous parental leave policies. But the companies that offer childcare benefits are still in the minority.
Being a leader today requires a new level of performance. One that overrides fatigue, can suppress internal signals, and absorbs constant urgency, all while rapidly context-switching. Simply said, modern leadership demands have increased, and not everyone is-or wants to stay-on board. Today's leaders face growing expectations, dynamic responsibilities, and constant pressure to perform amid deep uncertainty and an ever-accelerating business ecosystem.
Most company policies are written for a hypothetical, 'best-case' employee: rational, attentive, well-rested, and operating in a low-pressure environment. They assume employees will read the rules carefully, remember them, and apply them consistently at the point of purchase. As appealing as this assumption may be, it bears little resemblance to how real workplaces operate.
Q I manage an engineering company in the north-west, with a staff of about 50. Recruitment and retention are key issues, because staff are constantly being poached, and are then difficult to replace.
Resume Builder reported last October that 30% of companies will eliminate remote work in 2026. According to a survey of business leaders by Vena Solutions , a private financial software company, 83% of CEOs globally anticipate a return to full-time office work in 2027. But what if there's a better way to frame this conversation? What if the focus shifts away from where employees are working to when employees are working?
While some workers are being mandated to return to the office, a growing majority of workers now say they want to "microshift" their workday. Unlike hybrid or remote schedules, in which you work remotely some or all of the time, microshifting is about making small adjustments to your start times, breaks and hours rather than adhering to a rigid nine-to-five schedule.
For years, Congress has signaled that it wants to crack down on Pharmacy Benefit Managers, the middle men that have come under fire for their vertical integration with insurers and their role in spiking drug costs. This week, it finally happened via the Consolidated Appropriations Act of 2026, promptingemployer groups including the Purchaser Business Group on Health (PBGH) and the ERISA Industry Committee to cheer its passage.
In today's job market, amid persistent inflation, job seekers want more compensation. In many cases, though, employers simply can't give more. In fact, nearly three-quarters of employers are concerned about meeting candidates' salary expectations, according to Robert Half's 2026 Salary Guide. To fill the gap, many are coming to the negotiation table with a focus on everything else in the compensation package.
Just because someone is highly qualified, great at what they do and has impressive experience, doesn't mean they are a good fit for your organization or your culture. If you want your business to thrive in the marketplace, you need to filter out potential employees who may not be a great fit for your organization and attract those who are the most likely to thrive.
