Trust begins with realness. When lawyers share their story and the reason behind their work, clients see themselves reflected in that narrative. Clients are not simply hiring legal skill; they are looking for alignment, empathy, and shared values. Storytelling bridges that gap.
For decades, work was designed around a fiction, that of the 'neutral' worker, an abstract individual assumed to be fully available, consistent, rational, and unaffected by bodily constraints. But this neutrality was never real.
My husband has just been let go from his fourth job in five years. The first time it happened was during Covid when he was laid off, but it seemed to start a pattern.
If you've spent enough time in workplaces, on boards, or in other community organizations, you've probably had that moment where your stomach tightens in a meeting and you're not entirely sure why. A comment lands sideways. A tone shifts. Someone interrupts you for the third time. You walk away replaying the exchange, wondering whether you imagined it or whether something subtle but unmistakable just happened. That confusion is often the first sign you're dealing with a workplace bully.
Laura and Todd, both journalists, had been out for an evening of drinks with colleagues following a particularly horrific day covering the news. Gradually, the herd had thinned out until it was just the two of them, alone at the bar near 3 a.m. with a sudden weight of sexual tension between them. They'd worked together for a couple of years at this point, and each had emerged from a relationship in their early 30s to be newly single.
We tend to think of support at work as always helpful. Advice. Guidance. A quick assist when things get tough. But research shows some kinds of support quietly do more harm than good. Certain forms of workplace support don't restore energy or build trust-they drain it. And over time, they can erode engagement and fuel burnout. Five kinds of unhelpful workplace social support: Imposing support shows up as unsolicited guidance. Advice you didn't ask for. Direction you weren't ready to receive.