Careers
fromPsychology Today
1 day agoA Novel Approach to Navigate Hard Conversations at Work
Young employees perceive feedback as personal attacks, requiring leaders to adapt their approach to prevent conflict and support their emotional needs.
George Bernard Shaw once wrote that the biggest problem in communication is the illusion that it has taken place. Leaders fall into that illusion more often than they realize. We talk. We present. We circulate decks. We assume alignment. Meanwhile, the room has quietly checked out.